FAQ

How do I place an order?

To place an order, choose the product you like, select the required options, and click Add to cart.
Proceed to checkout, enter your shipping and payment details, and confirm your order.

What payment methods do you accept?

We accept major credit and debit cards, Apple Pay, Google Pay, PayPal, and other secure payment methods available at checkout.

Is it secure to use my credit card on your website?

Yes, absolutely. Our website uses secure encryption and trusted payment providers to ensure your personal and payment information is fully protected.

Can I change or cancel my order after it’s been placed?

If your order has not yet been processed or shipped, please contact us as soon as possible.
Once the order has been shipped, changes or cancellations may not be possible.

How long will it take to receive my order?

Order processing usually takes 1–3 business days.
Delivery times depend on your location and typically range from 5–14 business days.

Do you offer international shipping?

Yes, we offer international shipping to many countries.
Available shipping options and costs will be shown at checkout.

How can I track my order?

Once your order is shipped, you will receive a tracking number by email.
You can also track your order using the Track Your Order page on our website.

What is your return policy?

We accept returns within 14 days of delivery if the item arrives damaged or defective.
Please contact us with photo or video evidence so we can assist you promptly.